BLOCKED DRAINS & EMERGENCY DRAIN UNBLOCKING

SERVICES IN KENT & MEDWAY

Fast, local, reliable drainage engineers available 24/7 for blocked drains, emergency callouts, drain repairs and CCTV drain surveys across Kent & Medway

  • Local engineers

  • DBS Checked

  • Rapid 24/7 Emergency Response

  • No Call-out charge

Why Call First Fix Response?

Blocked drain? We'll clear it — usually the same day.

First Fix Response is a local, trusted team — Tom, Will, James - who live and work in Kent and Medway, the people who actually turn up, not a call centre.

We unblock sinks, toilets, outside drains and gullies across the ME postcodes and beyond, with the right kit for the job: rods, high-pressure jetting or a flexshaft for the stubborn ones.

No call-out charge, and you'll know the price before we start. Call now and a real person answers.

CONTACT US

Need Emergency Drainage Services in Kent?

Our local drainage engineers are available 24/7 for blocked drains, drain repairs and emergencies.

HOW WE CLEAR A BLOCKED DRAIN IN YOU LOCAL AREA

We match the method to the blockage, so it's cleared properly the first time rather than papered over:

Drain Rodding

For a straight forward blockage near the surface

To cut through fat, silt and built-up grease and scour the pipe clean - our go-to for a stubborn drain unblocking job.

For compacted debris and root intrusion that rods won't shift.

Whatever it takes, you get a clear explanation of what's wrong and a fixed price before any work starts — never a surprise at the end.

THE DRAINAGE SERVICES WE OFFER

From a one-off blockage to a collapsed pipe, here's everything our drainage team handled. Select any service to see how it works.

Blocked-drains
Blocked Drains & Drain
Unblocking
Blocked-drains
High-Pressure
Water Jetting
Blocked-drains
CCTV Drain
Surveys, Tracing & Mapping
Blocked-drains

Flexshaft Drain

Clearing

Blocked-drains
Gutter
Cleaning
Blocked-drains
Planned Drain Maintenance
Blocked-drains
Gully
Cleaning
Blocked-drains
Septic Tank
Emptying
Blocked-drains
Drain Re-Lining, Patch Lining Repairs & Picotee Milling
Blocked-drains
Drain Excavation
& Repairs
Blocked-drains
Drain Root
Removal
Blocked-drains
Grease Trap
Emptying

WHEN A BLOCKAGE MEANS SOMETHING BIGGER

Sometimes a drain keeps blocking because the pipe itself is the problem — a crack, a collapse, roots breaking in, or a section that's worn. Clearing it gives short-term relief; finding the cause fixes it for good. If yours keeps coming back, it may be the pipe itself narrowing with scale - we'll jet it clear and de-scale it or put a CCTV drain survey down the line to see exactly what's happening, then sort it with root removal, patch or full relining or excavation and repair if needed — no digging up the garden unless there's no other way.

CONTACT US

Need Emergency Drainage Services in Kent?

Our local drainage engineers are available 24/7 for blocked drains, drain repairs and emergencies.

WE COVER KENT & SURROUNDING AREAS

Wherever you are,

We'll be there

Blocked Drain FAQ's

See a list below of our frequently asked questions from our customers

What causes a blocked drain?

Usually fat, grease and food waste, wet wipes and sanitary items, hair, or tree roots finding their way into an older pipe. Outside drains often block with leaves, silt and debris.

How quickly can you come out?

Most blocked drains we reach the same day. Call and a real person will pick up and tell you the fastest we can be with you.

What types of blocked drains do you clear?

We clear all types of blocked drains including sinks, toilets, showers, baths, kitchen drains, external drains, manholes and commercial drainage systems. Our engineers use professional drain unblocking equipment and high-pressure water jetting to remove stubborn blockages safely and effectively.

Do you charge a call-out fee?

No. We don't charge just to turn up. You'll know the fixed price for the work before we start.

Do you provide CCTV drain surveys?

Yes, we offer professional CCTV drain surveys across Kent & Medway using advanced drainage camera equipment. CCTV surveys help identify blocked drains, damaged pipes, root ingress, collapsed drains and ongoing drainage problems without unnecessary excavation.

What is high-pressure drain jetting?

High-pressure drain jetting is a professional drain cleaning method that uses powerful water jets to remove grease, debris, scale, sludge and stubborn blockages from drainage systems. It is one of the most effective ways to restore proper drainage flow.

Do you work with residential and commercial properties?

Yes, we provide drainage services for both residential and commercial customers across Kent & Medway. We work with homeowners, landlords, businesses, restaurants, offices, retail units and industrial properties.

Can you help with overflowing drains and flooding?

Yes, our emergency drainage engineers can respond quickly to overflowing drains, flooding, blocked manholes and sewage backups. We use professional drainage equipment to identify the cause of the issue and restore safe drainage as quickly as possible.

How do I know if I need a CCTV drain survey?

You may need a CCTV drain survey if you experience recurring blocked drains, bad smells, slow drainage, suspected drain damage or ongoing drainage issues that cannot be identified externally. CCTV surveys allow us to inspect the inside of your drains and diagnose problems accurately.

Are your drainage engineers fully insured and qualified?

Yes, all of our drainage engineers are fully insured, experienced and trained to carry out professional drainage services safely and effectively across Kent & Medway.

Do you provide drain repairs?

Yes, we provide professional drain repair services for damaged, cracked and collapsed drains. After identifying the issue, we can recommend the most effective repair solution to restore your drainage system.

How can I prevent blocked drains?

Regular drainage maintenance can help prevent blocked drains. Avoid pouring grease down sinks, dispose of waste correctly, keep gutters clear and arrange routine drain cleaning or CCTV inspections if you experience recurring drainage issues.

My outside drain is blocked — is that my responsibility or the water company's?

It depends where the blockage is. A drain inside your boundary that only serves your property is usually yours; a shared or public sewer is the water company's. We'll tell you which it is when we're there, and point you to the right people if it's not yours.

What if clearing it doesn't fix it for long?

That's a sign the pipe itself needs attention. We'll survey it with a camera and recommend the right repair — root removal, relining or, as a last resort, excavation.

WHAT OUR LOCAL CUSTOMERS SAY

''Excellent Staff, very knowledgeable and professional engineers. Would recommend.''

Alan

''We live in Westerham. The drains backed up in the house. They did an emergency call out arriving the same day. The office staff were amazing and the engineer was great. Highly recommend, very professional. Thanks again''

Sam

''Excellent service

the engineer was very helpful with availability and great with times.

Very helpful and got the best for my money.

Would recommend him to anyone!''

Jack

Alan

Sam

Jack

Business hours

Monday: 24/7

Tuesday: 24/7

wednesday: 24/7

Thursday: 24/7

friday: 24/7

Saturday: 24/7

Sunday: 24/7

Contact Us

  • Unit 8 Brook House, Larkfield Trading Estate, New Hythe Lane, Aylesford, ME20 6GN, Kent

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