Local engineers
DBS Checked
Rapid 24/7 Emergency Response
No Call-out charge
First Fix Response is a local, trusted team — Tom, Will, James - who live and work in Kent and Medway, the people who actually turn up, not a call centre.
We unblock sinks, toilets, outside drains and gullies across the ME postcodes and beyond, with the right kit for the job: rods, high-pressure jetting or a flexshaft for the stubborn ones.
No call-out charge, and you'll know the price before we start. Call now and a real person answers.


We match the method to the blockage, so it's cleared properly the first time rather than papered over:
For a straight forward blockage near the surface
To cut through fat, silt and built-up grease and scour the pipe clean - our go-to for a stubborn drain unblocking job.
For compacted debris and root intrusion that rods won't shift.
Whatever it takes, you get a clear explanation of what's wrong and a fixed price before any work starts — never a surprise at the end.

From a one-off blockage to a collapsed pipe, here's everything our drainage team handled. Select any service to see how it works.














Dartford
Sheerness
Ashford
Gravesham
Sevenoaks
Gravesend
Tonbridge
Tunbridge Wells
Sevenoaks

See a list below of our frequently asked questions from our customers
Usually fat, grease and food waste, wet wipes and sanitary items, hair, or tree roots finding their way into an older pipe. Outside drains often block with leaves, silt and debris.
Most blocked drains we reach the same day. Call and a real person will pick up and tell you the fastest we can be with you.
We clear all types of blocked drains including sinks, toilets, showers, baths, kitchen drains, external drains, manholes and commercial drainage systems. Our engineers use professional drain unblocking equipment and high-pressure water jetting to remove stubborn blockages safely and effectively.
No. We don't charge just to turn up. You'll know the fixed price for the work before we start.
Yes, we offer professional CCTV drain surveys across Kent & Medway using advanced drainage camera equipment. CCTV surveys help identify blocked drains, damaged pipes, root ingress, collapsed drains and ongoing drainage problems without unnecessary excavation.
High-pressure drain jetting is a professional drain cleaning method that uses powerful water jets to remove grease, debris, scale, sludge and stubborn blockages from drainage systems. It is one of the most effective ways to restore proper drainage flow.
Yes, we provide drainage services for both residential and commercial customers across Kent & Medway. We work with homeowners, landlords, businesses, restaurants, offices, retail units and industrial properties.
Yes, our emergency drainage engineers can respond quickly to overflowing drains, flooding, blocked manholes and sewage backups. We use professional drainage equipment to identify the cause of the issue and restore safe drainage as quickly as possible.
You may need a CCTV drain survey if you experience recurring blocked drains, bad smells, slow drainage, suspected drain damage or ongoing drainage issues that cannot be identified externally. CCTV surveys allow us to inspect the inside of your drains and diagnose problems accurately.
Yes, all of our drainage engineers are fully insured, experienced and trained to carry out professional drainage services safely and effectively across Kent & Medway.
Yes, we provide professional drain repair services for damaged, cracked and collapsed drains. After identifying the issue, we can recommend the most effective repair solution to restore your drainage system.
Regular drainage maintenance can help prevent blocked drains. Avoid pouring grease down sinks, dispose of waste correctly, keep gutters clear and arrange routine drain cleaning or CCTV inspections if you experience recurring drainage issues.
It depends where the blockage is. A drain inside your boundary that only serves your property is usually yours; a shared or public sewer is the water company's. We'll tell you which it is when we're there, and point you to the right people if it's not yours.
That's a sign the pipe itself needs attention. We'll survey it with a camera and recommend the right repair — root removal, relining or, as a last resort, excavation.
''Excellent Staff, very knowledgeable and professional engineers. Would recommend.''

''We live in Westerham. The drains backed up in the house. They did an emergency call out arriving the same day. The office staff were amazing and the engineer was great. Highly recommend, very professional. Thanks again''

''Excellent service
the engineer was very helpful with availability and great with times.
Very helpful and got the best for my money.
Would recommend him to anyone!''

Alan

Sam

Jack

Monday: 24/7
Tuesday: 24/7
wednesday: 24/7
Thursday: 24/7
friday: 24/7
Saturday: 24/7
Sunday: 24/7
Unit 8 Brook House, Larkfield Trading Estate, New Hythe Lane, Aylesford, ME20 6GN, Kent