Faversham is one of the oldest market towns in Kent, and its character narrow older streets, mature trees lining the roads, period properties on pipework that's been in the ground a long time is exactly what makes its drains prone to trouble. Come autumn, leaves fill the gullies and the surface-water drains faster than they can clear, and water that used to run away starts pooling and backing up instead. The rest of the year it's the slow, out-of-sight build-up in older pipes that catches people out.

First Fix Response covers Faversham across the ME13 postcode with local, named engineers who deal with all of it overflowing gullies, blocked surface-water drains, and the gradual blockages that only show themselves when it rains hard.

We don't just clear the immediate problem; we tell you which gullies and drains are likely to catch again, so you're not calling us out every autumn for the same thing.