Local Engineers
Certified With The Water Jetting Association
Rapid 24/7 Emergency Response
No Call-out charge
If a drain keeps blocking, you're buying a house, or something's gone wrong below ground, a CCTV drain survey shows you exactly what's happening — no guesswork, no digging to "have a look."
First Fix Response sends a camera through the drain, finds the fault, and shows you the footage so you can see it for yourself. You get a named local engineer, a clear explanation of what we find, and the price agreed before we start.
No call-out charge. Call now to book a survey across the ME postcodes and beyond.


A small, high-resolution camera travels through the drain and sends back live footage, so we can see the inside of the pipe end to end. That tells us what no amount of rodding can:
Where a blockage is, and what's causing it
Cracks, collapses and displaced joints
Tree roots growing into the pipe
Scale, corrosion and worn sections
How the drain runs and where it connects
You see the same footage we do, and we explain it in plain English — not jargon.

From a one-off blockage to a collapsed pipe, here's everything our drainage team handled. Select any service to see how it works.












Clearing it helps for a week, then it's back. A survey finds the actual cause.
A pre-purchase survey checks the drains before you commit, so a hidden problem doesn't become your problem.
Insurers often want footage and a report as evidence.
we survey first so the fix is the right one, whether that's relining, a patch repair or root removal.
To find where a pipe goes before work starts.
Map where the drains run before an extension or excavation, so nothing lands on a pipe.
Find and map an unknown or unrecorded drain layout.

Whichever you need, there's no call-out charge and you'll know the price before we start.

Our trusted engineers carry out a full CCTV Survey and you can see the problems within your drainage system there and then in real time.

Our local, reliable engineers carry out a full CCTV drain survey and provide you with the video footage to view at your convinience.

Our accredited local engineers carry out a full CCTV survey and record the footage. You are then provided with this along with a full itemised report. Perfect for pre-purchase/homebuyer survey

A survey is only useful if it leads somewhere. We give you the footage and a clear summary of what's wrong, then talk you through the options — and we can carry out the fix ourselves, so you're not left chasing another firm.
If it's roots, we cut them out; if the pipe's damaged, we reline or patch it with no digging where possible; if it's collapsed, we'll explain what excavation involves before anything starts.
A survey tells you the condition of a drain. Sometimes you also need to know where it runs — and we map that on the same visit. Using the camera together with an electronic locator, we trace each drain from above ground and record where it goes, how deep it sits, and where it connects. You get a clear map you can keep and hand to a builder, surveyor or solicitor.
Drain mapping is worth doing when you're:
Planning an extension or building work
So you don't dig through a drain you didn't know was there.
Buying land or a property
To know what's underground before you commit.
Facing a repair or excavation
We locate the run first so we dig in the right place, once.
Dealing with a property that has no drainage records
Common with older or extended homes.

Dartford
Sheerness
Ashford
Gravesham
Sevenoaks
Gravesend
Tonbridge
Tunbridge Wells
Sevenoaks

See a list below of our frequently asked questions from our customers
The full inside of the pipe — blockages and their cause, cracks, collapses, root intrusion, scale and how the drain runs. You see the footage yourself.
There's no call-out charge, and you'll know the fixed price before we start. The cost depends on the length of the run and how accessible it is — we'll tell you clearly when we understand the job, never a surprise at the end.
Yes. You get the recorded footage and a plain-English summary — useful if you're buying a property, making an insurance claim, or just want proof of the condition.
Yes — we carry out the repairs ourselves: root removal, relining, patch repair or excavation if it's a collapse. One team, start to finish.
Before you commit. A pre-purchase survey checks the drains a standard homebuyer report often skips, so a hidden drainage fault doesn't land on you after completion.
Yes. As well as checking the condition inside the pipe, we can trace and map where your drains run, how deep they are and where they connect — useful before an extension, before buying a property, or before any digging. You get a clear map you can keep. Many jobs use both together: map where it is, survey what state it's in.
Yes, we provide drainage services for both residential and commercial customers across Kent & Medway. We work with homeowners, landlords, businesses, restaurants, offices, retail units and industrial properties.
Yes, our emergency drainage engineers can respond quickly to overflowing drains, flooding, blocked manholes and sewage backups. We use professional drainage equipment to identify the cause of the issue and restore safe drainage as quickly as possible.
You may need a CCTV drain survey if you experience recurring blocked drains, bad smells, slow drainage, suspected drain damage or ongoing drainage issues that cannot be identified externally. CCTV surveys allow us to inspect the inside of your drains and diagnose problems accurately.
Yes, all of our drainage engineers are fully insured, experienced and trained to carry out professional drainage services safely and effectively across Kent & Medway.
Yes, we provide professional drain repair services for damaged, cracked and collapsed drains. After identifying the issue, we can recommend the most effective repair solution to restore your drainage system.
Regular drainage maintenance can help prevent blocked drains. Avoid pouring grease down sinks, dispose of waste correctly, keep gutters clear and arrange routine drain cleaning or CCTV inspections if you experience recurring drainage issues.
It depends where the blockage is. A drain inside your boundary that only serves your property is usually yours; a shared or public sewer is the water company's. We'll tell you which it is when we're there, and point you to the right people if it's not yours.
That's a sign the pipe itself needs attention. We'll survey it with a camera and recommend the right repair — root removal, relining or, as a last resort, excavation.
''Excellent Staff, very knowledgeable and professional engineers. Would recommend.''

''We live in Westerham. The drains backed up in the house. They did an emergency call out arriving the same day. The office staff were amazing and the engineer was great. Highly recommend, very professional. Thanks again''

''Excellent service
the engineer was very helpful with availability and great with times.
Very helpful and got the best for my money.
Would recommend him to anyone!''

Alan

Sam

Jack

Monday: 24/7
Tuesday: 24/7
wednesday: 24/7
Thursday: 24/7
friday: 24/7
Saturday: 24/7
Sunday: 24/7
Unit 8 Brook House, Larkfield Trading Estate, New Hythe Lane, Aylesford, ME20 6GN, Kent