In a busy kitchen, fats, oils and grease build up in the drains faster than anywhere else on the premises and when a line blocks mid-service, you're losing covers, turning tables away, or shutting the kitchen on your busiest night. First Fix Response keeps restaurants, pubs and cafes across Kent and Medway trading.
We clear grease-blocked kitchen and floor drains fast, work around your service hours, and leave you with records you can put in front of an environmental health inspector. Reactive when a drain backs up and planned jetting to stop the grease reaching that point in the first place.
Local team with fast response times
Experienced in commercial environments
Clear communication and minimal disruption
Works carried out to high safety standards
Fully insured and risk assessed
Professional Out of Hours Service

Powerful high-pressure water jetting removes stubborn blockages, grease, scale and debris, restoring your drains to full flow.

Where repairs can't be completed from above ground, we carry out safe, efficient drain excavations to replace damaged pipework and restore your drainage system.

Tailored planned maintenance programmes to keep commercial and residential drainage systems operating safely, efficiently and reliably.

Keep your kitchen compliant and running efficiently with professional grease trap emptying, cleaning and waste disposal services.

Rapid 24/7 emergency drainage response for businesses, minimising disruption and restoring your drainage system quickly.

The biggest drainage problem in any food-service kitchen is FOG, fats, oils and grease congealing in the pipework until a drain backs up, usually at the worst possible moment. We clear it with high-pressure jetting and rodding, get the line running, and get you back to service with the least disruption we can manage.
You can't lose a lunch or an evening service waiting for a contractor. We schedule work around your trading pattern before you open, after you close, or in the quiet between services so a drain gets sorted without a dining room full of customers watching it happen.
Own or manage a hotel? Visit our Hotels page to see how First Fix Response can help.
A foul smell or a backing-up drain near food prep isn't just unpleasant it's a hygiene risk an environmental health inspector will mark you down for, and your Food Hygiene Rating is on public display for every customer to see. Every job comes with a written record of what we found and what we did, so you have evidence for your food-safety paperwork rather than a verbal assurance.
Grease build-up is predictable, which means it's preventable. Alongside reactive call-outs we can schedule routine jetting to keep your FOG-prone lines clear before they back up during service, cheaper and far less disruptive than an emergency mid-shift.
We've cleared grease-blocked drains, jetted and surveyed drainage in occupied commercial buildings and plant rooms across Kent and London live sites where you can't just shut the doors and wait.
Our engineers are Enhanced DBS-checked and work to RAMS agreed before we attend.
We cover commercial and managed premises across the South East, including offices and industrial units, hotels, restaurants, pubs and cafés, care homes, schools, colleges and universities, retail, and managed portfolios for letting agents and landlords.

London
Maidstone
Ashford
Faversham
Medway
Rochester
Dartford
Tonbridge
Essex
Chatham
Sevenoaks
Gravesend
Kent
Sittingbourne
Tunbridge Wells

See a list below of our frequently asked questions from our customers
Yes. Planned commercial drainage jetting, de-scaling, CCTV monitoring is scheduled around your opening times, including evenings and early mornings, so a routine visit doesn't shut a kitchen, washroom or shop floor mid-trade. Out-of-hours emergency cover is available for blockages that can't wait.
Yes. For landlords, managing agents and multi-site operators we run planned commercial drain maintenance across a whole portfolio on one schedule, with a single point of contact and consolidated reporting rather than a separate call-out every time a drain backs up.
Our commercial drainage spine runs across Kent and Medway, including Maidstone, Rochester, Chatham, Gillingham, Ashford and Canterbury, and extends to London, Essex and the wider South East for planned and contracted work.
Yes. We provide commercial CCTV drain surveys for diagnostics, pre-purchase and condition reports, and to plan repairs before excavation supplied with a written report and footage for your records.
Where the pipe allows, yes. No-dig relining and patch repairs restore a damaged commercial drain from the inside, avoiding the disruption and reinstatement cost of excavation. Full excavation is used only where the damage requires it.
Blocked commercial drains are treated as priority call-outs. When you call, you'll get a realistic attendance window and a clear scope of works, not a vague promise. The same engineers and jet-vac units that handle our domestic drainage cover the commercial side.
Yes. We empty and maintain grease traps and clear the fat, oil and grease build-up that causes recurring blockages in restaurants, pubs, cafés and commercial kitchens and can put a planned schedule in place to keep it from recurring.
Yes. We work to your site induction, permit and access requirements, report to a nominated FM or agent, and supply the job records and survey reports your compliance files need.
''Excellent Staff, very knowledgeable and professional engineers. Would recommend.''

''The level of service we received was nothing short of outstanding''

''We had the pleasure of you doing some work for us, they are very reactive, very efficient, really polite team, I wouldn't hesitate to recommend them, great workmanship''.

Alan

Gemini

Lewis

Monday: 24/7
Tuesday: 24/7
wednesday: 24/7
Thursday: 24/7
friday: 24/7
Saturday: 24/7
Sunday: 24/7
Unit 8 Brook House, Larkfield Trading Estate, New Hythe Lane, Aylesford, ME20 6GN, Kent